• Effective communications and interpersonal skills, including forming productive and effective professional relationships throughout the university based on earned trust, respect and reliability and the ability to be discrete and maintain confidentiality.

• Critical/analytical thinking, obtaining and applying information to support decision making, to initiate solutions, resolve problems, and to contribute to strategic planning.

• Consistently delivering exceptional customer service.

• Establishing credibility based on others recognition of the human resources knowledge and experience offered, based on honesty, transparency and ability to comply with policies and procedures.

• Keeping up-to-date with best practices, policies and procedures, and collective bargaining agreements and the ability to foster greater understanding and acceptance of new perspectives, best practices, procedures, policies, and options available in any given situation.

• Resilience, flexibility, adaptability – able to adjust priorities and approach in the face of frequent changes impacting the organization, work responsibilities and how work is performed.

• Knowledgeable about diverse HR functions and processes, and able to develop an in-depth understanding of the operations, culture, and personnel of Eastern Washington University.

• Providing training and coaching to help others take responsibility for their own personal work performance and professional development.

• Working independently managing a robust case load with little supervision, to consistently and accurately apply acquired knowledge, and at the same time, to function as a collaborative and supportive team member.

• Self-initiative and consistent high-level performance which demonstrates a strong work ethic and contributes to the value that Human Resources brings to the university.

Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’22-’23 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2023.

Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.

It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.

• Attach a detailed cover letter in which you explain how you meet each of the required qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.

• Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. List at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application).

• Complete the online application form and respond to the online questions, if applicable.

• Diversity Response – As an equal opportunity employer with a multicultural staff and student population, we are interested in how your qualifications prepare you to work with diverse faculty, staff, and student populations representing various cultures and backgrounds that may be different from your own. You will be asked to attach a diversity response as part of the online application process: Please describe how you will apply an approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public.