Job Description

Salary
$75,000.00 - $82,000.00 Annually

Location
Tacoma WA 98466, WA

Job Type
Full Time

Job Number
24-20-AP #MON

Division
Academic Affairs

Department
Business, Paralegal & Technology

Opening Date
08/19/2024

FLSA
Exempt

Bargaining Unit
NA

Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students.  We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community.  Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities.  We are recognized nationally as an Achieving the Dream "leader college" and our faculty are engaged in innovative work to improve student retention and program completion. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty.  We seek to recruit and retain a workforce that:

•  Reflects the diversity of our community.
• Values intellectual curiosity and innovative teaching.
• Is attracted by the campus mission promoting equitable access to educational opportunities.
• Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
• Welcomes difference and models respectful interaction with others.
• Engages effectively with the community both within and outside of TCC.

 
Regional Setting
For information on Tacoma and the surrounding area:  https://www.tacomacc.edu/tcc-life/life_in_tacoma

Position Overview
TCC is seeking a team member who can help lead, oversee and grow our current bachelor degree programs and help develop future programs to serve our community.   The position plays a key role in advancing TCC’s commitment to develop and deliver high quality bachelor degree programs by collaborating with program chairs, faculty and Pathway Specialists to ensure a holistic learning environment and support system for non-traditional college students.    This position is responsible for tracking, monitoring and reporting student recruitment, retention, completion, and employment. This position also leads bachelor degree-related outreach, marketing including social media and event planning.  The BAS Manager reports to the Dean of Business, Paralegal & Technology and Bachelor Programs and may supervise support staff.

This role will require some evening hours to accommodate evening bachelor’s programs and information sessions for non-traditional students.

Essential Functions

Marketing and Recruitment

• Create, coordinate and implement outreach and recruitment strategies for the bachelor degrees programs offered at TCC.
• Create, update and distribute recruitment materials (i.e. flyers, videos, articles).
• Strengthen connection with workforce programs on campus and in the community. 
• Expand network of employers and business organizations in targeted career pathway sectors.
• Manage marketing and recruiting budget.
• Represent TCC’s bachelor programs at outreach-related events on and off campus.
• Develop and maintain a database to track and engage with potential students.
• Develop and maintain incoming and outgoing articulation agreements. 
• Coordinate Master’s Programs information sessions (with articulation partners) for graduating students.
• Other duties, as assigned.

 
Student Support 

• Guide and direct students  with completing college admissions processes, including the bachelor’s admissions application, Financial Aid application and accessing other student support services.
• Coordinate with other college departments to ensure students have access to information about other potential sources of funding (i.e. Worker Retraining) and in-kind support to enhance student’s opportunities to complete programs of study.
• Track enrolled student progression and coordinate services that support academic persistence and success.
• Coordinate new student onboarding sessions for each program in collaboration with the chair and respective pathway specialist.
• Conduct exit interviews with non-completing students and BAS graduates and collect data for assessment purposes.
• Coordinate and administer the junior student survey (end of first year of the program). Prepare, format, and analyze data for use by the chairs, dean and advisory committee.
• Coordinate and administer the graduating student survey and format and analyze data for use by chairs, dean and advisory committee.
• Present internship and job opportunities to bachelor students.
• Maintain Student Canvas courses for each bachelor program. 
• Maintain the degree-related LinkedIn groups.
• Coordinate collecting graduate employment data.
• Other duties, as assigned.

 
 
Coordination and Communication 

• Establish and maintain effective working partnerships with multiple stakeholders including funding sources, educational institutions and prospective employers.
• Ccollaborate and maintain regular communication with community and campus partners to evaluate and strengthen student support network and training pipeline.
• Participate in quarterly advisory committee meetings as the BAS representative for the programs.
• Attend Advisors and Pathway meetings to update and train navigators and advisors on BAS degree requirements.
• Coordinate and present on-campus, as necessary, Information Sessions explaining BAS degrees.
• Coordinate offsite bachelor information sessions with articulation and community partners.
• Coordinate and collaborate with other baccalaureate-conferring institutions.
• Coordinate updates to the BAS webpages.
• Train BAS faculty advisors regarding BAS requirements and procedures as new programs are developed.
• Other duties, as assigned.

 
 
Management and Operations

• Develop and maintain system for tracking program and course enrollment data.
• Create, facilitate and implement an annual plan for admissions and revise as needed in collaboration with campus stakeholders.
• Assist program chairs, as needed, with quarterly course schedules.
• Create enrollment goals for the BAS programs in collaboration with the chairs.
• Prepare reports and participate in the annual planning, evaluation and implementation processes.
• Represent TCC at the statewide Baccalaureate Leadership Council (BLC) meetings.
• Attend department and division meetings as the BAS representative.
• Assist course mapping and scheduling, as requested.
• Facilitate quarterly BAS Steering Committee meetings.
• Assist in the hiring process for BAS faculty.
• Supervise and lead student work-study and part time staff. 
• Collaborate with the respective campus stakeholders to research, write, and submit necessary documentation for approval of BAS degrees. 
• Other duties, as assigned.

Qualifications

Competencies: 

• Excellent communication skills across various educational and cultural levels while using written, electronic, and verbal methods.
• Strong interpersonal and intercultural competence; ability to establish and maintain effective working relationships with the college, the community, industry, and media contacts.
• Enthusiastic, energetic, self-motivated, and creative.
• Strong organizational skills.
• Ability to represent the College in a positive, professional manner. 
• Ability to assume responsibility and deal effectively with problems; exercise good judgment when making decisions.
• Ability to present information to a large group in person or online.
• Strong commitment to the concept of applied bachelor degrees in the community colleges.

 
 
Minimum Qualifications: 

• Bachelor’s degree from an accredited college or university. 
• 3 years of relevant work experience.
• OR equivalent combination of education and experience. 
• Demonstrated commitment to enhancing equity and academic success of non-traditional college students and systemically underrepresented populations.
• Effective organizational and leadership skills are desired.
• Proficient with  MS Office (Word, Excel, and PowerPoint) skills and online collaboration tools.

Preferred Qualifications:

•  Preferred work in a college setting – community college experience, or career readiness, advising, or career navigation.
• Recent experience in post-secondary, educational advising, and/or career navigation 

Application Process

 Only applications including all requested materials will be reviewed. 

Complete application packages must include the following:

1. Tacoma Community College online application form.
2. Resume and cover letter - In your cover letter, describe how your background and experience align with the responsibilities for this position. 
3. Copies of unofficial transcripts from all colleges and universities attended.
4. Diversity Statement: Tacoma Community College is committed to creating and supporting a multi-cultural climate that welcomes, fosters, respects, and celebrates diversity.  Please attach a statement (maximum two pages) describing your experiences with other cultures and communities, your level of cultural self-awareness and how you have integrated both experience and self-awareness into your living/working environment.
   
   

Terms of Employment 
This is a full-time professional position contracted on an annual basis. The salary is $75,000-$82,000 annually. Scheduled to work Monday-Friday 8am-5pm. Must be available occasional evenings, nights, and weekends as needed. Summer schedule may vary to four 10-hour days. Flexibility is required to meet the needs of the department. Tacoma Community College offers a comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance. Life and long-term disability insurance plans; vacation, sick, and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/. Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by the National Student Clearinghouse. International degrees must be evaluated by a credential evaluation service. 
 
 
Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer,  Building 7, 253-566-5328. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.   

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