We are seeking an Assistant Director, Financial Aid who will be a member of the SON Financial Aid team comprised of a Director and Assistant Director who work as a collaborative group responsible for the development and implementation of policies and procedures to meet School and University goals. The group works closely with the Office of Student Accounts and Enrollment Management (SEAM) to deliver aid while staying in compliance with Federal, State, and University Regulations.

Specific Duties & Responsibilities

• Evaluates aid applications for prospective and returning full and part-time graduate student populations to determine aid eligibility using federal methodologies, exercising professional judgment when necessary.
• Respond to inquiries via the Student Case Management system.
• Review student Budget Adjustment Requests, assist with the awarding and disbursement of institutional financial aid.
• Review requests for additional financial aid assistance.
• Contact with students and families via phone, email, and in-person.
• Prepare and present financial aid sessions/workshops to current and prospective students and other organizations upon request.
• Assist with the development and implementation of financial aid policies and procedures.
• Assist with reconciliation of scheduled reports to ensure timely delivery of financial aid to students and compliance with Federal Title IV regulations.
• Comprehensive knowledge of Federal verification and Return to Title IV.
• Oversee Financial Aid aspects of federal work study program in coordination with SON Human Resources.
• Frequent communication with campus administrative departments (Admissions, Registrar, and Student Accounts,).
• Attend University meetings on behalf of the School of Nursing.
• Additional assigned responsibilities for other programs as needed.

Special Knowledge, Skills, and Abilities

• The candidate who best fits this position will have,
• Exceptional written and oral communication skills.
• Student-based counseling proficiency.
• A good eye for detail.
• Robust organizational skills.
• A comprehensive understanding of Federal Title IV regulations and Federal Title IV financial aid processing systems (COD, NSLDS, etc.).
• Thrive in a fast-paced environment, where expectations for performance and productivity are high.
• Bring a strong work ethic.
• Working knowledge of Microsoft Office Suite of products.

• Bachelor's Degree.
• One-year related experience.
• Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.

• Master's Degree preferred.
• Three years of relevant financial aid/Title IV experience is preferred.
• Experience with CSS PROFILE, IDOC, and PowerFAIDS preferred.
• Experience with graduate students in a university setting.

Classified Title: Financial Aid Administrator 
Job Posting Title (Working Title): Assistant Director, Financial Aid   
Role/Level/Range: ACRP/03/MC  
Starting Salary Range: $48,000 - $84,100 Annually ($66,000 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday - Friday 8:30 - 5:00 
Exempt Status: Exempt 
Location: Hybrid/School of Nursing 
Department name: Financial Aid 
Personnel area: School of Nursing