Clinic Operations Coordinator
Job Description
Operating Title
Clinic Operations CoordinatorLong Classification Title
Program Coordinator ICampus Location
ConcordDepartment
UNHL ClinicSummary of Position
Law Clinics- The Clinic Operations Coordinator is a program specialist who oversees and coordinates activities for the UNH Franklin Pierce School of Law clinics.
Supporting three law clinics and its associated faculty: Provides administrative support for clinical client cases, law school faculty members and law students. Manages the clinical teams administrative and operational activities and oversees student office workers.
Under supervision of Director of Clinics, the Clinical Operations Coordinator oversees and provides administrative and operational support for the clinical programs at the law school. Provides diverse and highly responsible administrative and operational support for clinic cases, faculty, and students in compliance with the Law School and ABA Standards, the N.H. Rules of Professional Conduct, N.H. Supreme Court Rule 36, and the N.H. Judicial Council Contract. Manages the clinic office, supervise a part-time staff assistant and oversee student office workers. Under broad supervision of senior administrator of a major unit and with a focus on continuous improvement and customer service, provide diverse and highly responsible administrative and operational support, requiring recurring contact with administrators, deans and director, and public and private officials, use of independent judgment, and thorough knowledge of operations and policies of several administrative units.
Supporting three law clinics and its associated faculty: Provides administrative support for clinical client cases, law school faculty members and law students. Manages the clinical teams administrative and operational activities and oversees student office workers.
Under supervision of Director of Clinics, the Clinical Operations Coordinator oversees and provides administrative and operational support for the clinical programs at the law school. Provides diverse and highly responsible administrative and operational support for clinic cases, faculty, and students in compliance with the Law School and ABA Standards, the N.H. Rules of Professional Conduct, N.H. Supreme Court Rule 36, and the N.H. Judicial Council Contract. Manages the clinic office, supervise a part-time staff assistant and oversee student office workers. Under broad supervision of senior administrator of a major unit and with a focus on continuous improvement and customer service, provide diverse and highly responsible administrative and operational support, requiring recurring contact with administrators, deans and director, and public and private officials, use of independent judgment, and thorough knowledge of operations and policies of several administrative units.
Posting Number
PS4798FY25Other minimum qualifications
• Bachelor’s degree or combination of education and related work experience equivalent to 4 years
• Minimum of two years’ experience post-degree in fast-paced office setting, preferably in a legal or higher education setting.
• Working knowledge of various clinic and court documents, filings, deadlines, case intake procedures, reporting requirements.
• Team contributor towards continuous process improvement initiatives consistent with best practices of ABA accredited law schools.
• Ability to organize documents for multiple users and prepare pleadings for court.
• Ability to set priorities and coordinate multiple projects.
• Skill in performing detailed work accurately and efficiently with initiative, meeting deadlines and performing in a fast-paced environment.
• Ability to maintain strict confidentiality.
• Ability to provide professional support to a wide range of clients, exhibiting excellent written and verbal communication and interpersonal skills with a demonstrated commitment to diversity, equity and inclusion.
• Ability to work collaboratively and to foster trust and support among varied constituencies.
• Superior computer and database proficiency, with an ability to master new software and systems as required.
• Minimum of two years’ experience post-degree in fast-paced office setting, preferably in a legal or higher education setting.
• Working knowledge of various clinic and court documents, filings, deadlines, case intake procedures, reporting requirements.
• Team contributor towards continuous process improvement initiatives consistent with best practices of ABA accredited law schools.
• Ability to organize documents for multiple users and prepare pleadings for court.
• Ability to set priorities and coordinate multiple projects.
• Skill in performing detailed work accurately and efficiently with initiative, meeting deadlines and performing in a fast-paced environment.
• Ability to maintain strict confidentiality.
• Ability to provide professional support to a wide range of clients, exhibiting excellent written and verbal communication and interpersonal skills with a demonstrated commitment to diversity, equity and inclusion.
• Ability to work collaboratively and to foster trust and support among varied constituencies.
• Superior computer and database proficiency, with an ability to master new software and systems as required.
Additional Preferred Qualifications
• Legal Assistant certification or related coursework
• Additional years of experience
• Working knowledge of PC Law
• Facility in Box and One Drive cloud-based file sharing
• Ability to work independently with minimal direction
• Familiarity in process improvement inquiry and implementation
• Strong customer service skills to meet faculty/student needs
• Additional years of experience
• Working knowledge of PC Law
• Facility in Box and One Drive cloud-based file sharing
• Ability to work independently with minimal direction
• Familiarity in process improvement inquiry and implementation
• Strong customer service skills to meet faculty/student needs
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting
https://jobs.usnh.edu/postings/62488Percent Time Information (FTE)
1.00Grade
15EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
University of New Hampshire Franklin Pierce School of Law is an intimate, innovative law school, committed to developing students who enjoy challenging dialogue from the first moments of orientation, embrace practice-based learning, and stand ready to join the ranks of alumni who are global leaders in intellectual property, general practice, public interest and social justice, and commerce and technology. Our Legal Residency program allows students to work in their fields of interest for up to a full semester while receiving credit and our Daniel Webster Scholar program is the only practice-based bar exam alternative in the nation. Our faculty consists of practitioners experienced in their fields of interest. The small student/faculty ratio promotes collaboration and collegiality. Accredited by the American Bar Association, UNH Franklin Pierce is located in Concord, New Hampshire, home to the state’s legislature, state offices, as well as local, state and U.S. federal courts. Concord is just an hour’s drive from Boston, and we are located less than an hour from mountains, lakes, and the Atlantic Ocean.
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide
Posting Date
08/15/2024Open Until Filled
YesPosting Open to Internal Candidates Only?
NoInterested Internal Candidates Exist?
YesJob Category
Hourly Staff (Non-Exempt)Appointment Type
RegularDrivers License and Physical Requirements. Please check all items that apply.
None applicableDuty/Responsibility
Law Clinic Operations Support:
- Works with clinical faculty in implementing their clinical programs. Using Microsoft products, conduct case intake and file creation.
- Manage all case files and related correspondence.
- Oversee schedules and follow court procedures for discovery, filing motions, and hearings.
- Manage system for payment of vendors by the court.
- Obtain client records when requested.
- Obtain interpreters for cases, as needed.
- Responsible for extensive knowledge of programs and procedures.
- Maintains master calendars for case related and clinic related matters.
- Supervise and train part-time legal assistant and work-study students in clinic procedures.
- Assist Director in renewals of malpractice insurance and clinic contracts.
- Maintenance of clinic’s file destruction policy and practice.
- Assist in design of and participate in orientation for new clinic students.
- Attend Case Rounds for clinics, as requested by clinic faculty.
- Maintain schedules for student office hours and court appearances.
- Design templates for practice as needed.
- Schedule and run clinic information session.
- Design and manage clinic application process.
- Work with the Registrar’s Office to manage student registration for the residency program and related courses.
- Event planning for clinical programs.
- Interact professionally with students, faculty, staff, and various members of the public.
Duty/Responsibility
Overall Office Coordination and Operations:
- Manage office and student incoming mail and outgoing correspondence.
- Manage office billing, payments and faculty/staff travel reimbursements. Maintain supply of petty cash and keep accounting records.
- Compile data and produce reports as needed.
- Update and maintain Clinic library materials and document destruction.
- Recruit, train, schedule, and supervise part-time assistant and work study students.
- Order supplies and publications.
- Other duties as assigned.
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