Job Description

This position is onsite in a comfortable office setting. Office locations are Springdale and/or Bentonville. Full Time position, 40 hour workweek, with working hours between 8-4:30.

Minimum Qualifications: High School Diploma. Minimum of 3 years in an HR support position OR 5 years of experience in a role where spreadsheet management, auditing records, process improvement, complex problem solving, and heavy task management were key performance indicators. Must have working knowledge and ability to master a variety of software/databases. Must have strong skills in the Microsoft Office environment, preferably with intermediate Excel level abilities. Must have strong multi-tasking skills and the ability to prioritize a large workload. Outgoing and friendly personality. Professional communication skills.

General Description: Actively participates in and supports the functions of the HR team by performing special projects and assisting with coordination and administration of benefits, payroll, compliance, and other HR related functions. Focused efforts on coordinating benefits and HRIS initiatives; and ensuring smooth, efficient, and effective processes are in place.

Specific Duties

• Coordinate and assist with executing benefits administration for group health, FSA, HSA and all supplemental options. This includes but is not limited to conducting benefit information sessions with staff, ensuring all changes are captured and entered accurately, assisting with enrollment, reconciliation of benefits billing, resolving benefit billing discrepancies, coordination of open enrollment events, collaboration with brokers, benefit reporting, and any other functions related to benefit management.
• Coordinate and assist with HRIS administration. This includes but is not limited to: facilitating and capturing changes within the HRIS/Payroll program, data and analytics reporting, assisting with upgrading and streamlining electronic workflows, monitoring work in progress, collaboration with payroll on system build and setup, and all other functions related to HRIS.
• Maintains confidence regarding personnel matters and exercises sound judgement while performing work.
• Provide exceptional customer service regarding HR, Benefit, Payroll inquiries.
• Maintains an ongoing understanding of Circle of Life HR policies, practices, and other HR relevant information.
• Coordinate and manage personnel file compliance. This includes but is not limited to managing the electronic and paper filing systems. Will also assist with the effort to pursue electronic filing for current paper files.
• Assist with maintaining accurate and up to date job descriptions.
• Assist with maintaining and updating personnel related policies.
• Coordinates and executes FMLA administration including compliance.
• Coordinates and executes Workers Compensation administration and compliance.
• Coordinates and administers termination process for offboarding.
• May assist with gathering unemployment documentation.
• Provides feedback and assists with improving the processes, services and forward direction of the HR department.
• Assist with administration of Employee Recognition in conjunction with Executive Assistant.
• Build professional relationships with department heads and support staff to ensure a high functioning interface between HR and other departments.
• Coordinate and assist with HR projects. This will include but is not limited to annual benefit enrollment, employee recognition events, annual in service.
• Provides exceptional customer service to all staff, including employees, Management, and any others needing assistance from the HR team.
• Assist with building reports and creating presentations of HR information and metrics.
• Assist with all other HR department projects and functions as needed and willing to cross train in recruitment activities as needed.
• Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
• Represents Circle of Life to the community in a positive manner.
• Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
• Performs other duties as assigned.

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