Job Description

Posting Number

Internal Recruitment

Working Title

Anticipated Hiring Range

Work Schedule

Job Location

Department

About the Department

Essential Job Duties

• Natural networker who earns trust easily, is crafty with the written word and is not afraid to be the one in the room that everyone turns to for clarity, direction and calm in the toughest situations.
• Thrives under deadlines and possesses the organizational skills to keep many projects moving forward.
• Has the demonstrated ability to manage crisis and/or emergency communications in a high-stress, highly visible environment, as well as to anticipate, analyze and respond to emerging issues.
• Has the skills to build and maintain strong working relationships across different departments and roles within an organization as well as external constituents and media agencies.
  
  

• Promote and protect the university and enhance its reputation statewide, regionally and nationally in partnership with team members within University Communications and Marketing, colleagues across campus and university leadership.
• Oversee the university’s issues management program, which includes drawing on polished leadership and collaborative qualities to build best practices across campus, forecast and triage potential issues, and execute appropriate internal and external communication strategies as needed.
• Work closely with team members in University Communications and Marketing as well as lead communicators across NC State to ensure consistent proactive outreach, including the media relations team, research communicators, social media and digital specialists, marketing specialists, advancement officers, creative teams and more.
• Contribute to the media training program and serve as a consultant to campus partners, including leadership, faculty and staff.
• Produce strategic communications plans and materials including key messages, scripts, website content, stakeholder announcements, presentations and other needed communications. This is a highly visible role that bears partial responsibility for creating messaging delivered by the Chancellor and other executive-level communicators.

Other Responsibilities

• Perform other duties as required or assigned.

Minimum Education and Experience

• Bachelor’s degree and three years of experience in the area of assignment, of which at least one is supervisory or in a lead-worker capacity; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions

Other Required Qualifications

• Exceptional written and oral communication skills
• Demonstrated experience creating comprehensive communications strategies and plans, particularly around complex or sensitive issues
• Demonstrated understanding of the political and cultural environment in North Carolina
• Professional experience communicating key messages to diverse targeted public across platforms, particularly under stressful and deadline-driven circumstances
• Demonstrated experience managing crisis and/or emergency communications in a high-stress environment
• Demonstrated ability to build consensus inside and outside the organization
• Proven ability as a team leader
• An understanding and appreciation for the mission of a major international public research university
• Experience appropriately managing sensitive information
• Experience appropriately managing reputational issues, crisis and emergencies
• Experience in building and maintaining relationships and trust with a wide variety of stakeholders at varying levels in an organization

Preferred Qualifications

• Experience in higher education
• Knowledge of and familiarity with NC State University and its market position among North Carolina institutions of higher education
• Familiarity with North Carolina higher education and its current issues and challenges
• Experience writing speeches and high-level messaging for organizational leaders/C-Suite
• Demonstrated experience and success in public relations and issues management
• Demonstrated ability to anticipate, analyze and respond to emerging issues
• Proven track record in achieving measurable goals
• Ability to make clear, concise decisions that guide effective outcomes
• Demonstrated ability to collaborate and be an effective part of a larger team
• Experience with media and messaging training and varying levels of an organization (i.e. leadership, frontline staff, etc.)

Required License(s) or Certification(s)

• A valid North Carolina Driver’s License is required within 60 days of start date. Must be maintained as a condition of employment.

Valid NC Driver's License required

Commercial Driver's License required

Job Open Date

Anticipated Close Date

Special Instructions to Applicants

Position Number

Position Type

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

Appointment

Mandatory Designation - Adverse Weather

Mandatory Designation - Emergency Events

Department ID

AA/EEO

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