Lehigh University: Facilitating Student Success and Driving Retention Excellence

Lehigh University, a prestigious institution renowned for its commitment to academic excellence and student success, is seeking an exceptional individual to join our dynamic team as the Assistant Director of Student Retention (Position Number S71560). This pivotal role is a unique opportunity to shape the future of our student body and contribute to the university's mission of fostering a supportive and engaging learning environment.

As the Assistant Director of Student Retention, you will spearhead the implementation and oversight of cutting-edge retention programs and initiatives. Collaborating closely with cross-functional teams, including Academic Advisors, Registrar, Financial Aid, Bursar, and Student Affairs, you will play a pivotal role in assisting students in resolving complex issues, navigating support services, and managing intricate cases that may impact their persistence, satisfaction, and graduation.

Key Responsibilities:

• Develop and execute strategic retention initiatives to improve student persistence and graduation rates
• Collaborate with various university departments to identify and address student needs proactively
• Analyze data and trends to inform decision-making and program development
• Provide guidance and support to students facing challenges that may impede their academic progress
• Foster a culture of student success by promoting engagement and a sense of belonging

Qualifications:

• Bachelor's Degree in Higher Education, a related field or the equivalent combination of education and experience
• Three to five years of related work experience
• Excellent communication, interpersonal, and problem-solving skills
• Strong analytical and data-driven decision-making abilities
• Proven project management and organizational skills
• Commitment to diversity, equity, and inclusion

Leveraging your strategic thinking and self-directed approach, you will excel in day-to-day operations, seamlessly completing complex tasks without constant oversight. Your ability to think critically and proactively identify opportunities for improvement will be instrumental in driving Lehigh University's student retention efforts to new heights.

Join a vibrant community that values diversity, inclusivity, and intellectual curiosity. At Lehigh University, we offer a comprehensive benefits package, including competitive salaries, generous retirement contributions, and excellent healthcare coverage. Our commitment to a healthy work-life balance fosters an environment where individuals can thrive both professionally and personally.