Product content design intern - 218564

Teradata

Job Description

Our Company

At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers' customers to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

Our Internship Program

Our summer internship program lasts 10-12 weeks beginning in May/June and ending in August/September. We offer a fast-paced, flexible, fun environment where you will have the opportunity to work on meaningful projects and face new challenges every day. The Teradata culture isn't just about one kind of person. So many individuals make up who we are, making us that much more unique. This is what sets apart the dynamic, diverse, and collaborative environment that is Teradata.

What You'll Do

The product content team is part of the Teradata user experience organization, and we work across Teradata to plan for, design, and deliver:

  • Content design within the product
  • Technical content strategy and documentation about the product

We focus on simplifying technical experiences and crafting simple, useful content that helps customers get value from Teradata's data analytics tools. We collaborate with product managers, product architects, engineers, user researchers, user interface designers, content strategists, design technologists, and others.

  • Collaborate with designers and engineers to design and enhance the Teradata product experience with deliverables such as feature glossaries, journey maps, task flows, research plans, and others.
  • Apply content design research and thinking to draft user interface microcontent, such as labels, instruction copy, in-product education, in-product help, error messages, and other content.
  • Work in a team of fellow content designers and technical content strategists to understand how and when content appears and how it can be improved throughout the customer's experience with Teradata.

What Makes You a Qualified Candidate

  • Must be enrolled in BS/MS/PhD degree program. With graduation dates between December 2024-June 2026.
  • Background and interest in content design, UX writing, content strategy, or a related communications or design field.

What You'll Bring

  • Are empathetic and able to connect with and understand user needs and desires.
  • Highly curious, inquisitive, and collaborative by nature, and eager to learn, discover, and innovate.

Pay Rate: $29.00 - $44.00 - $50.00 Hourly

Why We Think You'll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

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