Director of Enterprise Applications
Job Description
Posting Number
20141928SPosition Title
Director of Enterprise ApplicationsLocation
District OfficeDepartment
ITS DIST (DEPT)Position Number
1C0559Percentage of Full Time
100%FLSA
Exempt (does not accrue overtime)Months per Year
12Min Salary
$186,660 (annual)Max Salary
$236,472 (annual)Position Type
Administrative/Supervisory PositionsWho We Are
The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District’s “Students First” Strategic Plan is focused on "Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces our commitment to provide quality education and promote life-long learning — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our San Mateo County Community College District team, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice. We achieve this through broad collaboration among faculty and classified staff, administration, students and community partners.
The College and the District
The San Mateo County Community College District is home to Cañada College, College of San Mateo, and Skyline College. All three of our colleges are designated as Hispanic Serving Institutions (HSI) and Asian American and Native American Pacific Islander Serving Institutions (AANAPISI) enrolling approximately 32,000 students each academic year. San Mateo County Community College District has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on the San Mateo County Community College District’s Educational Services & Planning website.
Who We Want
We value the ability to serve students from a broad range of academic, socioeconomic, cultural, disability, gender identity, sexual orientation, racial and ethnic backgrounds. We prioritize applicants who demonstrate an understanding of the benefits that diversity brings to a professional educational community. The successful candidate will be an equity-minded individual who is committed to collaborating with faculty, classified staff, administration, students and community partners in strengthening the culture of equity and antiracism throughout the District. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping students achieve their educational goals.
The Position
Under the general direction of the Chief Information Officer, the Director of Enterprise Applications is responsible for the coordination of the development, implementation, and evaluation of information technology applications, best practices, and architecture. The Director provides leadership to foster innovation in maintaining and enhancing the usability, security, performance, availability, and proper operation of the District’s Banner ERP in OCI and other enterprise applications. The Director develops the department budget, manages projects and work requests, and serves as a liaison between Enterprise Applications and other areas of the campus. The Director performs other related duties as assigned.
Duties and Responsibilities
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.
- Plans, supervises, and coordinates new and innovative Banner ERP programming requests and software acquisitions.
- Plans, supervises, and coordinates programming requests for new and innovative, internally developed enterprise applications supporting District operations.
- Provides oversight and leadership on District ERP and other enterprise applications programming needs and makes recommendations for purchasing enterprise-related equipment and software and procuring new services.
- Provides leadership in the research, identification, and analysis of new and innovative projects that improve the performance, reliability, and ease of use of ERP and other enterprise applications, helping the District operate more effectively and efficiently.
- Maintains and/or supervises the installation, setup, and maintenance of the District’s ERP in cloud and other enterprise applications and related services, including but not limited to customizations, hardware upgrades, software installation, patch management, server security, and file structure. Arranges for service of equipment as needed to ensure proper operation.
- Participates with other management employees within Information Technology Services in developing, implementing, interpreting, applying, and updating policies, procedures, guidelines, and objectives related to the security and proper operation of ERP and other enterprise applications.
- Supervises generating various reports and data files in coordination with Institutional Research to provide data-driven information to the state Chancellor’s Office, District end users, and various external organizations.
- Provides leadership in advancing enterprise programming and system enhancement projects of reasonable scope. Creates and updates project plans, including schedules, stakeholders, and budgetary information.
- Develops and maintains close collaborative working relationships with departments, committees, and end-users. Serves as a liaison between the programming staff and users on the development and execution of programming projects.
- Develops, implements, and conducts end-user training sessions on the District’s ERP, other enterprise applications, and any supported interfaces or applications used to extract data from the systems.
- Reviews and analyzes the testing of ERP and other enterprise applications and/or programs to ensure completeness of controls, adherence to standards, security, completion of documentation, quality of output, and efficiency of systems and programs. Engages end users in developing testing strategies and documentation that ensure maximum system and related application reliability.
- Supervises and provides leadership to the departmental staff, including hiring, evaluating, training, developing work schedules, coordinating duties and assignments, and directing all assigned personnel.
- Develops and maintains a Department Program Review that includes accomplishments and measurable goals, staffing, and other resource requirements to improve department efficiency and overall District effectiveness.
- Works with District and College leadership to produce other various department-specific plans and reports, including strategic goals, staffing plans, etc.
- Prepares an annual self-evaluation that includes evaluations of each full-time staff person, the department’s achievements and goals, and the department’s facility and staffing needs.
- Establishes and implements policies and procedures conforming with Board Policy and all applicable laws, codes, and regulations. Recommends revisions as necessary to ensure compliance.
- Participates in local, statewide, and national groups to develop collaborative relationships related to area of responsibility.
- Works with Banner consultants on projects, upgrades, and enhancements.
- Performs other related duties as assigned.
Minimum Qualifications
- A combination of education and experience equivalent to a Bachelor’s degree from an accredited institution in computer science, information technology, systems engineering or a closely related field
- Eight or more years of full-time equivalent experience in a Management Information Systems, Enterprise Applications, or Information Technology department with at least three plus years in a management, supervisory, or coordinator capacity
- Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff
Knowledge, Skills and Abilities
The position requires knowledge of:
- ERP system development and maintenance on the cloud OCI preferred.
- Life cycle process for enterprise application development and ongoing support.
- Formalized systems analysis techniques, structured design techniques, relational databases, and information systems implementation modeling.
- Windows Server Operating System in an enterprise environment.
- ERP hardware and software applicable to an educational environment.
- Project management, project prioritization, and resource allocation.
- Knowledgeable of Business Process Analysis and related modeling techniques.
Ability to:
- Use leadership and management theories and practices in carrying out daily responsibilities.
- Engage in management and creative organizational leadership.
- Develop the leadership skills of others.
- Lead, implement, and manage change.
- Perform short-and-long-range planning to be successful in interpersonal relationships and evaluate the effectiveness of programs, personnel, and relationships.
- Supervise, develop, assign, and evaluate staff for efficient department operations.
- Plan, develop, manage, and administer complex departmental operation budgets and contracts, demonstrating knowledge of sound fiscal management principles and practices.
- Logically and realistically evaluate systems and procedures.
- Maintain and report valid and accurate data through programming and maintenance of enterprise systems.
- Meet deadlines and expedite procedures within the area of responsibility.
- Compile clear, timely, accurate written reports.
- Communicate effectively both orally and in writing with faculty, staff, and state agencies.
- Establish and maintain effective working relationships with college faculty, staff, and local, state, and federal agency representatives.
- Plan, organize, and manage complex purchase processes, including negotiations with vendors for hardware and software acquisitions that maximize the utilization of available resources and enhance organizational efficiency.
- Be an effective and motivational member of a team.
- Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of the community.
Physical Requirements
This classification requires sitting and standing for periods of time, oral and written communication, keyboarding for significant portions of the workday, pushing, pulling, bending, stooping, reaching, patience, and tact to perform the essential functions.
Preferred Qualifications
- Experience in project management, programming languages, and working in a Banner ERP system environment
Benefits
Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.
Open Date
12/16/2024First Review Date
01/06/2025Open Until Filled
YesSpecial Instructions Summary
Required Application Materials All applicants are required to submit:
1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).
2. A resume that details all relevant education, training, and other work experience.
3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.
Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.
For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Email: smccdjobs@smccd.edu
Web Page: https://smccd.edu/humanresources/
1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).
2. A resume that details all relevant education, training, and other work experience.
3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.
Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.
For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Email: smccdjobs@smccd.edu
Web Page: https://smccd.edu/humanresources/
Conditions of Employment
Prior to employment, the selected candidate will be required to complete the following:
1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.
1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.
EEO Statement
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.
Accommodations
Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our: Applicant Reasonable Accommodation Request Form
Annual Security Report
San Mateo County Community College District’s (SMCCCD) 2024 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years (2021–2023) concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. The 2024 Annual Security Report also outlines various campus safety and security policies concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The Annual Security Report also includes important tips to help every community member remain safe and avoid becoming a victim of crime. The 2024 Annual Security Report is now available on the Public Safety website. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000. The report includes information about criminal activity on our campuses, emergency procedures, and resources.
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