Honolulu, HI

2024-02203

10/01/2024

0078319

University of Hawai‘i, Kapi‘olani Community College, Office for Student Affairs, Kapo‘oloku program is seeking applications for a Student Services Specialist position. Please see the information about the position, the duties and responsibilities, the minimum and desirable qualifications, and the job application attachments below: 

Title: Student Services Specialist 

Position Number: 0078319

Hiring Unit: Office for Student Affairs, Kapo‘oloku

Location: Kapi‘olani Community College    

Date Posted: October 1, 2024

Closing Date: October 16, 2024, 11:59 PM HST

Salary: Salary schedules and placement information (Salary commensurate with education and experience)                  

Temporary/Permanent: Permanent            

Funding: General

Other Conditions: To begin approximately December 2024. Subject to position clearance and availability of funds. 

Introduction:

The Kapo?oloku program is designed to support Native Hawaiian Student Success at Kapi?olani Community College (KapCC). This student support specialist reports to the Counselor /Coordinator for the Native Hawaiian program.  This position is responsible for managing daily program operations, serving as the point of contact for students, and organizing engagement and success activities. 

Duties and Responsibilities
(NOTE: ** denotes Essential Functions)

• **Under the supervision of the Counselor / Coordinator for the Native Hawaiian Program, this position directs daily operations of the Native Hawaiian Program Office and serves as a point of contact for the Native Hawaiian Students.

• **Coordinates support services to Native Hawaiian students to improve student success and engagement, working closely with other programs such as Financial Aid, First Year Experience, academic tutoring, TRIO, STEM, Service Learning, and Phi Theta Kappa.

• Under the supervision of the Counselor / Coordinator for the Native Hawaiian Program, works with the Office of Institutional Effectiveness to collect data and assess the progress of the Native Hawaiian students to improve student success and completion.

• **Under the Coordinator, is responsible for meeting stated program outcomes for the Native Hawaiian Student Program and student services tactical plans. Develops an assessment tool to evaluate student performance and persistence

• Attends meetings with granting and other external agencies, and may respond to inquiries on behalf of the Coordinator.

• Develops and integrates Native Hawaiian cultural traditions and practices into program services as a way of building students’ identity and Hawaiian values.

• Collaborates with other KapCC student engagement programs to design and implement programs and activities to promote student engagement, learning, and achievement.

• Initiates and coordinates updates and timely relevance of the official website and office publications.

• Other duties as assigned

Minimum Qualifications

1. Possession of a baccalaureate degree in Hawaiian Studies, Counseling, Education, Social Work, Public Administration, or a related field and one (1) year(s) of progressively responsible professional experience with responsibilities for student services or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills, and abilities as indicated.

2. Functional knowledge of principles, practices, and techniques in the area of student services, recruitment, orientation, evaluating student records, and advising students or related work demonstrated by knowledge, understanding, and ability to apply concepts and terminology.

3. Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations, and systems associated with student services or related work.

4. Demonstrated ability to recognize problems, identify possible causes, and resolve the full range of problems that may commonly occur in student services or related work.

5. Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.

6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members, and individuals.

7. Demonstrated ability to operate a personal computer and apply word processing software.

Desirable Qualifications

1. Experience in providing counseling, academic/career planning and/or teaching Native Hawaiians at the post-secondary level; advocacy work within the Hawaiian community, or a combination of these experiences.

2. Considerable knowledge of Native Hawaiian culture, language, history, educational programs, issues, and resources.

3. Evidence of commitment to Kapi‘olani Community College’s vision of positioning itself as a model indigenous serving institution whose graduates strengthen the social, economic, and sustainable advancement of Hawai‘i and the world.

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED (Read the"To Apply" section carefully)

To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attach the required documents. In addition to the Application, applicants must attach the following:

1. Cover letter;

2. Resume;

3. The names and contact information (telephone number and email addresses) of at least three professional references; and

4. Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant.

• Academic record/grade summaries will NOT be accepted 

• Diplomas and copies will NOT be accepted

Incomplete applications will NOT be accepted.

NOTE:  

• The application will be incomplete if materials are unreadable, illegible, password protected, missing, or corrupted; therefore, late or incomplete applications will not be considered.  All requested documents/information become the property of Kapi‘olani Community College and will not be returned.

• Please do not include any self-identifying photos and redact any references to confidential information on submitted documents (social security number, date of birth, etc.).

• Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet minimum qualifications (MQs). All minimum qualifications must be met by the closing date.

• If you have not applied for a position before using NEOGOV, you will need to create an account.

Inquiries: Kapi‘olani Community College, kapcchr@hawaii.edu, 808-734-9573

EEO/AA, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity/Affirmative Action Institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.  For more information or inquiries regarding these policies, please refer to the following link: http://www.hawaii.edu/offices/eeo/eeo-coordinators/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of Unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request:  The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA).  Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly.  Determination of requests for reasonable accommodation will be made on a case-by-case basis.  For further information, please refer to the following link: 

www.hawaii.edu/offices/eeo/accommodation-request/ 

Kapi'olani Community College does not discriminate on the basis of age, race, sex, color, national origin, or disability in its programs and activities. For more information or inquiries regarding these policies, contact Section 504 Coordinator, (808) 734-9575, 4303 Diamond Head Road, 'Ilima 209, Honolulu, HI 96816; Title IX Coordinator, (808) 734-9542, 4303 Diamond Head Road, 'Iliahi 116