Event Coordinator
Job Description
Posting Number
PG194261SPInternal Recruitment
NoWorking Title
Event CoordinatorAnticipated Hiring Range
$48,000 - $52,000Work Schedule
Monday-Friday 8am - 5pm. Some evenings and weekends may be required based on business needs.Job Location
Raleigh, NCDepartment
NC State Student CentersAbout the Department
NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. We also offer great benefits for SHRA permanent positions, including tuition reimbursement at any university in the UNC system, healthcare, vacation, holiday and sick leave, paid parental leave, retirement and more. You can even join the NC State Wellness and Recreation Center and receive discounted meals on campus.
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
The NC State Student Centers provide a clean, safe, and welcoming environment for the NC State community with a professional and collaborative staff. In support of the university’s educational mission, the Student Centers will provide high-quality support to events and activities that will enrich the student experience, provide added value to the University, and increase efficiency in university operations. Through formal and informal experiences, the NC State Students Centers serve as a cornerstone for student growth, learning, and involvement, including an environment prioritizing students leading operations.
For more information about why you should consider working for Campus Enterprises at NC State, visit our website at https://campusenterprises.ncsu.edu/dept/hr/opportunities/permanent-opportunities/
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
The NC State Student Centers provide a clean, safe, and welcoming environment for the NC State community with a professional and collaborative staff. In support of the university’s educational mission, the Student Centers will provide high-quality support to events and activities that will enrich the student experience, provide added value to the University, and increase efficiency in university operations. Through formal and informal experiences, the NC State Students Centers serve as a cornerstone for student growth, learning, and involvement, including an environment prioritizing students leading operations.
For more information about why you should consider working for Campus Enterprises at NC State, visit our website at https://campusenterprises.ncsu.edu/dept/hr/opportunities/permanent-opportunities/
Essential Job Duties
The primary purpose of this position will be to process reservations and event requests (virtual,in-person, e-mailed) from student organizations, Universitydepartments, and non-university groups for Hunt Library, TalleyStudent Union, Witherspoon Student Center, Harris Field,Stafford Commons, and other outdoor locations. This position must prioritize reservation requests based on space requirements, complexity of the event, and event scope.
Duties and responsibilities include, but are not limited to:
Duties and responsibilities include, but are not limited to:
- Confirm existing reservations with clients prior to events.
- Meet with clients for complex events to determine event setup and audio-visual needs.
- Coordinate event services with other campus partners, including but not limited to catering, streaming/recording, security, transportation, etc.
- Determine event staffing needs based on the NC State Student Center’s policy and event complexity.
- Coordinate with building services regarding housekeeping, maintenance, loading dock, and information services.
- Coordinate with catering regarding setup and access to event space.
- Coordinate with external departments regarding ground maintenance, fire regulations, safety, security, and other regulatory protocol.
- Assist in the recruiting, hiring, training and scheduling of temporary and student employees to work various events.
Other Responsibilities
- Model the Division’s mission and values and foster a positive, cohesive workplace and congeniality among co-workers.
- Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
- Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
- Perform other duties as assigned by supervisor.
Minimum Experience/Education
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Other Required Qualifications
- Team environment oriented.
- Proficient with the use of a computer and have the ability to learn new software.
- Ability to use or learn to use email.
- Must be able to set priorities.
- Able to work in a fast-paced environment and work with a sense of urgency.
- Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors; and professionally communicate with multiple levels of employees within the University.
- Must follow written and verbal instructions.
- Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations, to team and customers.
- Demonstrated excellent customer service skills via telephone, email, and in person.
- Excellence in completing all tasks and performance goals.
- Excellent organizational skills.
- Able to think creatively to solve problems.
- Ability to work independently as required.
Preferred Qualifications
- Experience with customer service.
- Experience in event planning.
Required License or Certification
- Valid Driver’s License required. State vehicle furnished to drive to events or other Campus Enterprises locations.
- License must be maintained as a condition of employment.
Valid NC Driver's License required
YesCommercial Driver's License Required?
NoJob Open Date
10/02/2024Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
10/09/2024Notice to Applicants
Please include a resume and cover letter.
Special Instructions
Include ALL relevant work experience on your application and include any employment that is mentioned in the supplemental questions in your work history. Also, any employment listed on your resume needs to be included on your application.
Position Number
00061042Position Type
SHRAPosition Classification Band Title
Administrative Support SpecialistPosition Classification Band Level
AdvancedPosition Classification Salary Range
$ 34,602 - $ 58,870Salary Grade Equivalency
GN08Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
477001 - Camp Enterprises Facilities OpAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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