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Scholarship Stewardship Officer

Job Description

Posting Number

PG193705EP

Internal Recruitment

No

Working Title

Scholarship Stewardship Officer

Anticipated Hiring Range

Commensurate with Education and Experience

Work Schedule

Monday-Friday; 8:00 am- 5:00 pm with infrequent nights and weekends, flexible work arrangements are available, including the option for remote and/or hybrid work locations for NC residents. Please note that flexible work arrangements are subject to change

Job Location

Raleigh, NC

Department

Development Communications and Stewardship

About the Department

North Carolina State University was founded in 1887 with the purpose of creating economic, societal and intellectual prosperity for the people of North Carolina. Today NC State is the largest university in North Carolina, with more than 37,000 high-performing students, 9,000 preeminent faculty and staff and 260,000 alumni. NC State is a research-extensive university known for its leadership in science, technology, engineering and mathematics. We’re also at the forefront of teaching and research in agriculture, business, design, education, humanities and social sciences, natural resources, textiles and veterinary medicine. NC State is consistently named as one of the best values in higher education, and many of our programs are ranked at the top of their respective disciplines. We take a great deal of pride in our collaborative, supportive and collegial team culture. All staff are provided opportunities for training and professional development, with an eye to personalized career growth.

University Advancement (UA) secures support for NC State University by raising funds from private sources, engaging current and future alumni, building a culture of philanthropy, and enhancing the university’s reputation through integrated marketing and communications. Led by Vice Chancellor Brian Sischo, UA fulfills its mission through the operations of four main units: University Development, which seeks and obtains philanthropic support; Alumni Engagement and Annual Giving, which builds and fosters relationships and a culture of philanthropy with alumni and other constituencies; University Communications and Marketing, NC State’s dedicated communications agency; and Advancement Services, which provides information management and other key support functions to all University Advancement units.

The Office of Development Communications and Stewardship uses a strategic, integrated approach to communicate the impact of private support and encourage long-term engagement with the university.

Essential Job Duties

The Scholarship Stewardship Officer is an important role within the Office of Development Communications and Stewardship. The position will be responsible for coordinating and implementing various reporting strategies that communicate the impact of NC State’s scholarship donors and strengthen their overall relationship with the university.

Successful development and coordination of scholarship stewardship requires engagement and collaboration with staff from assigned colleges, the Office of Scholarships & Financial Aid, university leadership and other key campus partners. The position reports to the Senior Director of Stewardship.

The essential functions of this position are:

  • Plan and coordinate annual scholarship reporting efforts for universitywide and multiunit donors.
  • Assist the Senior Scholarship Stewardship Officer in reporting needs for our centralized scholarship reporting program.
  • Help plan and execute the implementation of digital reporting for scholarships.
  • Provide timely updates to donor records including documentation of scholarship stewardship activities and ensuring records are tagged accordingly.
  • Respond to questions from internal partners, students and donors regarding scholarship reporting efforts.
  • Serve as a liaison with the Office of Scholarships and Financial Aid, Advancement Services, college stewardship offices and with external vendors as needed.
  • Assist the Senior Director and associated staff in the development of additional strategies for stewarding scholarship donors including comprehensive impact reporting and digital stewardship.
  • Help evaluate the scholarship stewardship program to provide a best-in-class experience for our donors while also centering the student experience and seeking ways to educate recipients about philanthropy and improve processes. Lead, model and partner with campus partners to implement best practices.

Other Responsibilities

  • Other duties as assigned to support key office initiatives.

Minimum Education and Experience

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.

Other Required Qualifications

  • Strong customer service orientation and the ability to communicate effectively with varied groups and build collaborative relationships with internal colleagues and university partners.
  • High-level project management experience; capable of managing competing priorities and multiple deadlines, and seeing projects through from beginning to end.
  • Strong organizational skills and attention to detail and accuracy.
  • Ability to take initiative, work independently as well as in a collaborative team environment.
  • Proficiency with Microsoft Applications (e.g., Word, Excel, PowerPoint, etc.) and Google Suite.
  • Proficiency using excel formulas to aggregate data from multiple sources.
  • Demonstrate a high degree of sensitivity in dealing with confidential donor information.
  • Be able to work to the demands of the position, which may occasionally exceed a 40-hour work week,

Preferred Qualifications

  • Knowledge and understanding of donor relations and stewardship.
  • Professional work experience within large decentralized organizations.
  • Experience working in university advancement / development within higher education.
  • Prior experience with donor databases or prospect tracking systems.
  • Experience in Adobe InDesign and Ovrture.

Required License(s) or Certification(s)

N/A

Valid NC Driver's License required

No

Commercial Driver's License required

No

Job Open Date

10/02/2024

Anticipated Close Date

Open until filled

Special Instructions to Applicants

In addition to your application please submit a resume, cover letter, and contact information for at least 3 professional references

Position Number

00109895

Position Type

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.00

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Non Mandatory - Emergency Event

Department ID

082080 - Dev Comm and Stewardship

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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