Job Description

Job Title

Job Description

• Ensure student marketing assistants and office front desk staff are recruited, trained, scheduled, supervised, and evaluated with all University/RecSports policies and procedures.
• Develop, coordinate, and lead training with marketing staff.
• Empower student and temporary/on-call staff to address, problem-solve, and manage daily projects, large-scale marketing plans, program area needs, and other marketing program necessities.
• Manage all student office front desk staff and marketing assistant employment and risk management records, including certifications, risk management training, and personnel evaluations.
• Review and submit bi-monthly employee payroll for supervised positions.
• Conduct twice-annual employee evaluations by scheduling semesterly one-on-one meetings; provide continuous feedback that supports staff performance improvement and project completion.
• Program and execute monthly staff meetings focused on professional development that covers training on RecSports policies/procedures, graphic design, photography, risk management response, other position-specific training, etc.
• Instruct American Red Cross certification classes for supervised staff and/or RecSports employees as needed.

• Supervises and advises the student Campus Recreation Advisory Board.
• Organizes the nomination and selection processes of monthly student appreciation awards.
• Coordinates and executes all student staff appreciation events and endeavors. Including supervising the planning and execution of the end-of-the-year awards celebration.
• Oversees the RecSports Smith Center office front desk student staff in handling inquiries, managing phone lines, and providing excellent customer service to students, faculty, and visitors.
• Designs, implements, and evaluates student development programs for personal and professional growth, including workshops, mentorship programs, and student-staff leadership training each year for 450+ student and non-student staff.
• Monitors and assesses the effectiveness of student development programs through data collection, feedback, and reporting; making adjustments as needed.
• Oversee the RecSports student staff annual evaluation processes.
• Manage the RecSports student-employee hiring process, including developing applications, procedures for review, and hiring/onboarding standards for the office.
• Organizes the maintenance and inventory of staff apparel; facilitates the order of new staff apparel annually.
• Maintain accurate bi-annual records of student staff hours, performance reviews, and any relevant documentation, ensuring compliance with institutional and office guidelines.
• Works in collaboration with the Office Administrative Services Coordinator and student front desk staff to monitor and manage office supplies and inventory, ensuring necessary materials are available and replenished in a timely manner.
• Organizes office budgets, in consultation with the Assistant Director, in tracking expenditures, and ensuring adequate resource allocation for student staff training, events, apparel, and other office functions.

• Responsible for developing marketing strategies and campaigns to successfully market RecSports and work collaboratively with the Division of Student Affairs to create and maintain a unified, consistent department brand identity for all facility signage, messaging, marketing, printing, displays, and social media postings. All departmental programs and services and updates all communication resources accordingly.
• Create and maintain resource materials such as guides, handouts, and digital content that support students in their development as a RecSports student employee.
• Create comprehensive materials for office professionals that outline the appropriate referral processes to connect students with mental health, counseling, or other support services on campus.
• Demonstrate familiarity with Adobe Creative Cloud or other design and photography/videography editing platforms to create compelling graphic designs.
• In consultation with the Assistant Director, direct the design, procurement, and production (including final product proof and dissemination) of all marketing collateral, apparel, and promotional items.
• Create and publish content on Notre Dame RecSports’ social media avenues; work with student staff to develop and implement all social media content strategies.
• With the assistance of student staff, document department events, employees, projects, etc. through photography and videography as well as maintaining a searchable, accessible, and easily navigated repository.
• Lead efforts on increasing department visibility within the University community as well as leading department involvement at campus orientations, information fairs, and other campus events.
• Write and edit multi-media content for RecSports publications including newsletters, flyers, and posters, and manage the RecSports.nd.edu and RecRegister.nd.edu websites.
• Ensure that all branding, publication, and content conforms and adheres to University editorial and graphic design standards (e.g., t-shirts, social media, printed media, digital signage, newsletters, etc.).
• Monitors use of official University and office marks in coordination with On Message and University Licensing.

• Provide coordination and oversight of RecSports programs and events.
• Plan, organize, and implement RecSports summer activities and offerings.
• Various evening and weekend work is required for this position, specifically during RecSports operating/programming hours.
• Serve as an on-campus point of contact and in an on-call capacity for RecSports special events.
• Participate as an integral member of a large, multifaceted Student Development team interacting daily with colleagues in the Office of Community Standards, Family Resource Center, Student Activities Office, University Bands, and Student Media groups.
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree required in the field of recreation administration, sport management, leisure studies, higher education administration, marketing, communications, advertising, leadership development, business administration, or a comparable degree.
• Possess a current American Red Cross CPR/AED and First Aid for Professional Rescuers Instructor certification, or ability to obtain certification within 30 days of employment hire date.
• This position will need skills and experience in the administration of the following areas: leadership, development, communication, marketing, and assessment in a comprehensive campus recreational sports department.
• Demonstrated exceptional interpersonal, oral, and written communication skills
• Proven ability to thrive in a team-oriented workplace as well as work independently
• The successful candidate will also possess a commitment to the University’s Catholic, Holy Cross mission.

Preferred Qualifications

• Master’s degree preferred with a major in recreation administration, sport management, leisure studies, higher education administration, marketing, communications, leadership development, or a comparable degree.
• 2-year graduate assistantship in recreation or higher education
• Membership and participation in professional organizations
• Demonstrated knowledge of operating in higher education marketing and communications, specifically collegiate recreation

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