Job Summary

Do you enjoy working with student’s and have a desire to help students succeed on their educational journey? If so, Hawkeye Community has an opportunity for you!

Student Services is looking for a full-time Academic/College Success Advisor I – Career Coach to join their team. This position is part of the advising team whose goal is to help students from orientation through graduation by building relationships with them. In this role, you will primarily focus on career advising and academic advising by partnering with prospective/current students and alumni in career exploration and preparation as well as providing guidance to onboard students into a career path. You will also be coordinating semester registration procedures and providing referrals to on-campus and off-campus resources. This position also develops educational plans consistent with students’ career/life goals and objectives and advises students on appropriate courses.

Additionally, this position coordinates and delivers educational and career activities/workshops individually and to groups, collaborates with Student Services staff, faculty, student educational resources, and other College staff relative to career services and academic advising. Furthermore, you work with students by assisting them regarding program advising and referral to academic, non-academic and community services as well as coordinating and providing transfer information for colleges and universities.

• Focus on onboarding to student into their career path using Focus to Careers as a career assessment.

• Work on intake of students who are undecided.

• Hosts events for undecided students throughout each semester.

• Assist at career related events.

• Advise students from orientation to graduation.

If you are looking to build relationships, make a difference in the success of our students and help people through their college career, you may be a good fit. You will work with a great group of people who strive to make the student experience the best it can be as our team takes great pride in our student success.

Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.

Essential Job Functions

Important responsibilities and duties may include, but are not limited to, the following:

• Promotes and markets career services to multiple stakeholders including students, alumni, staff, faculty, employers, and community.

• Coaches students on career readiness and onboarding into various majors.

• Coaches students to various career pathways.

• Assists students with job search strategies, resume/cover letter writing, interview tips, networking, salary negotiation, etc.

• Conducts practice "mock" interviews.

• Assists with general and industry-specific career fairs throughout the year.

• Evaluates and interprets student potential through aptitude and/or vocational assessments measuring interest, abilities, and work values.

• Stays up-to-date on employment trends and job outlook, resume trends, interview etiquette.

• Assists students in forming realistic, reasonable and achievable vocational/educational goals and plans and identifying barriers to employment.

• Organizes and prepares student files for registration.

• Prepares degree audits for students, verifies graduate status, and advises appropriately.

• Utilizes Hawkeye’s academic support services, financial assistance, advising, mental health counseling and student health clinic services to enhance each individual student’s program completion.

• Integrates intervention practices and support services for students whose lack of performance and or attendance may cause barriers to successful completion of course work.

• Creates and implements preventative measures to include but are not limited to early and ongoing review of academic status of students for appropriate academic intervention referrals, financial and personal advising, and other services.

• Presents and coordinates workshops for students, faculty, and staff.

• Addresses and mediates student conflicts.

• Uses student development and case management models to aid in the personal growth and development of students.

• Resolves issues using defined policies and practices and professional knowledge as reference.

• Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT, and SAT used for advising and course placement.

• Advises students on appropriate course placement consistent with student goals.

• Advises students regarding assessment results and developmental course placement.

• Manages student progress through individual appointments and in group settings.

• Manages student progress, when necessary, through probation meetings for academic standing improvements.

• Utilizes student records and information through Datatel/Colleague and WebAdvisor software, and helps students register.

• Maintains accurate records of student interactions in CRM Advise.

• Work alerts in CRM Advise to promote student success.

• Conveys and interprets college requirements, policies and procedures, and provides appropriate referrals to college and community resources.

• Organizes, develops, and revises, as needed, written tools.

• Develops and revises, as needed, oral presentations (group scheduling, workshops).

• Teaches sections of The College Experience or Career Exploration.

• Works in conjunction with the Academic/College Success Advisor II: Career Services position on various project and activities.

• Covers Academic/College Success Advisor II: Career Services duties in their absence.

• Assists in the training of new advisors within given team.

• Supervises interns, AmeriCorps, and student workers.

• Participates in appropriate college committees.

• Performs other duties as assigned.

• Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.

Minimum Requirements

• Master’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field.

• One (1) year of related experience.

• Knowledge of career/student development theories, trends, and career counseling.

• Knowledge of issues facing a broad customer base including youth, economically disadvantaged, and unemployed, dislocated workers, and/or under-employed persons.

• Demonstrated ability to administer and interpret reliable and valid career assessment instruments (i.e., MBTI, SDS).

• Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.

• Ability to demonstrate strong interpersonal communication.

• Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.

• Demonstrated ability to execute organization and department policies and procedures.

• Demonstrated ability to handle confidential/sensitive information with discretion.

• Demonstrated ability to execute organization and department policies and procedures.

• Demonstrate ability to perform public speaking engagements such as presenting to various audiences.

• Demonstrated ability to work independently with limited supervision.

• Demonstrated ability to plan, organize, and complete advising goals and objectives.

• Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.

• Demonstrated ability to perform critical thinking and troubleshooting tasks.

Preferred Qualifications

• Experience in teaching or advising in higher education.

• Three (3) years or more of related experience.

Working Conditions

Anticipated schedule is: Monday – Friday 8:00am - 4:30pm with occasional evenings and Saturday hours during the start of semesters and for special events.

Requires skills for succeeding in an office or classroom environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.

Employment Status

Full time, exempt position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and tuition remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).

• The salary range for this position begins at $45,890.

• Salary is dependent with the candidate’s education and experience.

Application Procedure

• Complete online application at www.hawkeyecollege.edu/employment

  • Submit/upload a cover letter that briefly addresses the following:

    • Describe any experience you have had related to advising and assisting students in an educational setting.

    • Describe any experience you have had in supporting individuals/students with career development and career strategies.

    • Provide examples of how you have or will proactively engage companies and encourage participation in recruiting events on campus.

    • Share examples of workshops and/or activities that you have developed or presented.

    • Describe your knowledge of guidance/counseling skills as well as experience with resolving conflicts.

  • Submit/upload a resume.

  • Submit/upload 3 professional references with a minimum of 1 being from a past/current supervisor.

• Priority screening is set to begin on Monday, January 6, 2025. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.

All application materials must be submitted by Sunday, January 5, 2025 by 11:59 PM CST.

Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity. The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov.

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.